Nortel BCM Call Center Basic and Professional licenses are to enable call center applications within the unit. These licenses are already present within the voicemail but need to be activated by authorization codes. Call center licenses will allow for ACD groups and agents. Also this will put callers in Que to a certain ACD group and will assign certain agents to that group. The initial authorization code you need for the call center comes in two types: Basic and Professional. You can only add additional agents onto the Professional Call Center. The agent authorizations codes come in bundles packaged by 1 seat, 4 seat, 8 seat, 16 seat and 32 agents.

BCM 200 & 400 Call Center Licenses

BCM Intelligent Contact Centre Authorization Codes Sort by: SKU Product Price Default NTKC0021 BCM Call Center Professional Software Authorization Code NTKC0021 SKU: NTKC0021 BCM Call Center Professional Software Authorization Code. Includes 20 active agents and can be increased to 80 active agents with additional agent key codes. Unused: US$6,399.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0126 BCM Call Center Professional Software w/Reporting Authorization Code NTKC0126 SKU: NTKC0126 BCM Call Center Professional Software w/Reporting Authorization Code. Includes 20 active agents and can be increased to 80 active agents with additional agent key codes. Unused: US$6,644.50 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTAB3107 BCM Call Center Basic Software Seat Authorization Code NTAB3107 SKU: NTAB3107 BCM Call Center Basic Software Seat Authorization Code. Includes 10 active agents. Unused: US$1,944.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTBU0748 BCM Call Center Basic to Professional Upgrade (with Reporting) Authorization Code NTBU0748 SKU: NTBU0748 BCM Call Center Basic to Professional Upgrade (with Reporting) Authorization Code NTBU0748 Unused: US$5,045.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0022 BCM Call Center Basic to Professional Upgrade (w/o Reporting) Authorization Code NTKC0022 SKU: NTKC0022 BCM Call Center Basic to Professional Upgrade (w/o Reporting) Authorization Code Unused: US$3,930.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0122 BCM Call Center Reporting Software Seat Authorization Code NTKC0122 SKU: NTKC0122 BCM Call Center Reporting Software Seat Authorization Code NTKC0122 Unused: US$1,143.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0044 BCM Multimedia Call Center Software Authorization Code NTKC0044 SKU: NTKC0044 The primary function of traditional call centers is to more effectively handle incoming calls from the Public Switched Telephone Network (PSTN). Multimedia Call Center differs from these traditional call centers, as it permits businesses to tap into the power of the Internet to expand... Unused: US$3,687.40 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0023 BCM Call Center (PRO) Agent 1-Seat Software Authorization Code NTKC00023 SKU: NTKC0023 BCM Call Center (PRO) Agent 1-Seat Software Authorization Code Unused: US$204.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0024 BCM Call Center (PRO) Agent 4-Seat Software Authorization Code NTKC00024 SKU: NTKC0024 BCM Call Center (PRO) Agent 4-Seat Software Authorization Code Unused: US$701.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0025 BCM Call Center (PRO) Agent 8-Seat Software Authorization Code NTKC0025 SKU: NTKC0025 BCM Call Center (PRO) Agent 8-Seat Software Authorization Code Unused: US$1,231.50 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0074 BCM Call Center (PRO) Agent 16-Seat Software Authorization Code NTKC0074 SKU: NTKC0074 BCM Call Center (PRO) Agent 16-Seat Software Authorization Code Unused: US$2,573.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0075 BCM Call Center (PRO) Agent 32-Seat Software Authorization Code NTKC0075 SKU: NTKC0075 BCM Call Center (PRO) Agent 32-Seat Software Authorization Code Unused: US$4,630.00 Quantity 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Buy Now NTKC0026 BCM Call Center (PRO) Agent Maximum Seat Software Authorization Code NTKC0026 SKU: NTKC0026 BCM Call Center (PRO) Agent Maximum Seat Software Authorization Code For more information call us to 732.839.9500